We build systems that do your team's repetitive work: custom software, websites and apps, automations, AI, integrations and dashboards. If your team does it every day by hand, we can probably make it automatic.

It depends on how much we automate. It's always less than hiring someone to do the work by hand — and it starts with a free audit, so you know exactly what you'd get before spending a dollar.

What if it doesn't work?

Simple: if the system doesn't save your team at least 15 hours a week in the first 30 days, you don't pay the setup fee.

How long does it take?

Automation systems go live in about 2 weeks: first we map your work, then we build, then we test with real data and launch. Bigger projects ship in phases.

Do you work outside Costa Rica?

Yes. We're based in San José, Costa Rica, and we work with clients all over the world — in English and Spanish, across time zones.

Legal

Terms & Conditions

Last updated: June 2026

These terms and conditions govern the use of the Vectis Automation Group website, requests for our services and the subscription to our AI ChatBot product. By using the site, submitting a form or creating an account, you accept these terms.

1. Acceptance of terms

By accessing and using this website you agree to be bound by these terms. If you do not agree, please do not use the site.

2. Use of the site

You agree to use the site lawfully and not to take any action that could damage it, disrupt its operation or infringe the rights of third parties.

3. Services and proposals

Information on the site is informational and does not constitute a binding offer. Services are governed by the specific proposals or contracts we agree in writing with each client.

4. Forms and communications

By submitting a contact, appointment or subscription form, you confirm the information provided is accurate and agree that Vectis may contact you to follow up on your request. Processing of your data is governed by our Privacy Policy.

5. Intellectual property

The site content (text, design, logo and the Vectis brand) is owned by Vectis Automation Group or its licensors. It may not be reproduced or used without prior authorization.

6. Third-party links

The site may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites.

7. Limitation of liability

The site is provided "as is". To the extent permitted by law, Vectis shall not be liable for indirect or consequential damages arising from the use of, or inability to use, the site.

8. Changes

We may update these terms at any time. The current version will be posted on this page with its update date.

9. Governing law

These terms are governed by the laws of the Republic of Costa Rica, without prejudice to any applicable consumer protection rules.

10. The AI ChatBot product

In addition to the site, we offer AI ChatBot, an AI-powered conversational assistant that you can configure and install on your own website using a code snippet. The service is provided 'as is' and may evolve over time with new features or adjustments.

11. Account and registration

To use the AI ChatBot you must create an account with accurate information and keep your credentials confidential. You are responsible for all activity carried out from your account. You must be of legal age and have the legal capacity to contract.

12. Plans, billing and renewal

The service is offered as a monthly subscription according to the chosen plan (Basic, Pro or Business). The price and limits of each plan are shown on the product page. Subscriptions renew automatically each period until you cancel. You may cancel at any time; cancellation stops the next renewal and the service continues until the end of the period already paid for.

13. Refunds

Refunds are governed by our Refund Policy, which forms part of these terms. We recommend reviewing it before subscribing to understand the initial guarantee, cancellations and applicable exceptions.

14. Acceptable use and moderation

You agree not to use the AI ChatBot for: illegal activities, fraud or impersonation; collecting sensitive data without a legal basis; generating content that infringes third-party rights or that is defamatory, hateful, violent, deceptive or that sexualizes minors; circumventing service limits; or attempting to manipulate the assistant to operate outside the service rules and restrictions. We review configurations in an automated way to prevent abuse and may limit, suspend or close accounts that breach this clause.

15. Content and responsibility for the assistant

You are responsible for the information you configure your chatbot with (catalog, prices, hours and policies) and for its accuracy. The assistant generates automated responses that may contain errors and do not replace professional advice. You must review and, where appropriate, supervise the interactions with your customers.

16. Availability, limits and changes

We aim for high availability, but the service may experience interruptions due to maintenance or causes beyond our control. We apply per-plan usage limits to ensure a stable service for everyone. We may change features, limits or prices with reasonable prior notice; price changes apply from the next period.

17. Suspension and termination

You may cancel your account whenever you want. We may suspend or terminate the service if you breach these terms, if there is a security risk or due to a legal requirement. After termination, we will stop processing the data associated with your chatbot and delete or anonymize it in accordance with our Privacy Policy.

Questions about these terms? Write to us at contact@wearevectis.com.

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